Customer Service Training Providers

172 HRDF-registered customer service providers in Malaysia.

HRDF-Claimable Customer Service Training Providers in Malaysia

Customer service training builds the communication, empathy, and problem-solving skills that separate average service from exceptional experiences. Malaysian HR teams use HRDF-registered providers to upskill frontline staff, call centre agents, and service managers in handling complaints, building rapport, and driving customer loyalty.

  • Service excellence and customer experience (CX) frameworks
  • Complaint handling, de-escalation, and difficult customer management
  • Call centre operations, scripting, and quality assurance training
  • Programmes available in English and Bahasa Malaysia

Engage Corporate Training & Consultancy Sdn. Bhd.

Kuala Lumpur

ENGAGE is an award-winning corporate training and consultancy firm specializing in leadership and organizational culture development.

Engage Corporate Training & Consultancy Sdn. Bhd.

Kuala Lumpur

ENGAGE is an award-winning corporate training and consultancy firm specializing in leadership and organizational culture development.

Enlightened Energy Technologies Sdn Bhd

Kuala Lumpur

Enlightened Energy Technologies Sdn Bhd

Kuala Lumpur

ETRIS Verified Kuala Lumpur Last verified: 11 Mar 2026 IMTC Global Sdn Bhd

Kuala Lumpur

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 1 Accelerate Sdn Bhd

Kuala Lumpur

OTC Training Centre Sdn Bhd is an HRD Corp-registered corporate training provider with over 21 years of experience in leadership, technical, and professional development training. They offer both soft skills programmes and hands-on technical courses.

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Asia School of Business (ASB)

Kuala Lumpur

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Dynamic Resource Training and Consultancy PLT

Kuala Lumpur

OTC Training Centre Sdn Bhd is an HRD Corp-registered corporate training provider with over 21 years of experience in leadership, technical, and professional development training, offering both soft skills programmes and hands-on technical courses.

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Efficient Frontier Consulting Sdn Bhd

Kuala Lumpur

Kepner-Tregoe (Malaysia) Sdn Bhd is a global training provider specializing in structured analytic processes, offering training in problem solving, root cause analysis, decision making, and risk management.

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Exceed Excellence Sdn Bhd

Kuala Lumpur

OTC Training Centre Sdn Bhd is an HRD Corp-registered corporate training provider with over 21 years of experience in leadership, technical, and professional development training, offering both soft skills programmes and hands-on technical courses.

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Excel Minds Consultancy Sdn Bhd

Kuala Lumpur

OTC Training Centre Sdn Bhd is an HRD Corp-registered corporate training provider with over 21 years of experience in leadership, technical, and professional development training.

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Global Knowledge Hub Sdn Bhd

Kuala Lumpur

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 HRD Academy Sdn Bhd

Kuala Lumpur

OTC Training Centre Sdn Bhd is an HRD Corp-registered corporate training provider with over 21 years of experience in leadership, technical, and professional development training, offering both soft skills programmes and hands-on technical courses.

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Icon Learning and Development Sdn Bhd

Kuala Lumpur

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Iconic Training Solutions Sdn Bhd

Kuala Lumpur

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Inpsyful Learning & Solutions Sdn Bhd (formerly Talent Intelligence Sdn Bhd)

Kuala Lumpur

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Learndirect Training and Consultancy PLT

Kuala Lumpur

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Lighthouse Consulting Sdn Bhd

Kuala Lumpur

Kepner-Tregoe (Malaysia) Sdn Bhd is a global training provider specializing in structured analytic processes, including problem solving, root cause analysis, decision making, and risk management.

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Malaysian Integrity Academy Sdn Bhd

Kuala Lumpur

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Marcus Evans (Malaysia) Sdn Bhd

Kuala Lumpur

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Master Trainers Consulting and Coaching Sdn Bhd

Kuala Lumpur

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Max Gaya Sdn Bhd

Kuala Lumpur

OTC Training Centre Sdn Bhd is an HRD Corp-registered corporate training provider with over 21 years of experience in leadership, technical, and professional development training.

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Nexperts Academy Sdn Bhd

Kuala Lumpur

OTC Training Centre Sdn Bhd is an HRD Corp-registered corporate training provider with over 21 years of experience in leadership, technical, and professional development training, offering both soft skills programmes and hands-on technical courses.

ETRIS Verified Kuala Lumpur Last verified: 12 Mar 2026 Nextz AI Academy Sdn Bhd

Kuala Lumpur