Customer Service Training Providers
4 HRDF-registered customer service providers in Malaysia.
HRDF-Claimable Customer Service Training Providers in Malaysia
Customer service training builds the communication, empathy, and problem-solving skills that separate average service from exceptional experiences. Malaysian HR teams use HRDF-registered providers to upskill frontline staff, call centre agents, and service managers in handling complaints, building rapport, and driving customer loyalty.
- •Service excellence and customer experience (CX) frameworks
- •Complaint handling, de-escalation, and difficult customer management
- •Call centre operations, scripting, and quality assurance training
- •Programmes available in English and Bahasa Malaysia
Ethos Connect
Sarawak
Ethos Connect International Consulting Sdn Bhd
Sarawak
Ethos Connect International Consulting Sdn Bhd (746144-T) is a Kuching-based training provider registered with HRD Corp under the ETRIS system. They specialise in vocational skills development, Malaysian Skills Certificate (SKM) programmes, and management training. All programmes are HRD Corp claimable for levy-paying employers.
HRD Corp Training Providers in Sarawak
Sarawak
HRD Corp Training Providers in Sarawak
Sarawak